Privacy policy

Information you share

When you request a tour, we collect your name, email address, phone number if supplied, selected community, preferred date and message. When you contact us by email or phone, we receive the information you share in that conversation.

• Tour requests and follow-up communications.
• Live-chat messages and contact details you choose to provide.
• Staff account information used to secure the back office.

How information is used

We use your information to respond to enquiries, arrange tours, discuss our communities and support the homebuying process. Technical information may be processed to deliver the website, maintain security and resolve errors.

Service providers and live chat

Website hosting and storage providers process information to operate this site. If you enable live chat, Tawk.to receives technical information such as your IP address, browser information and chat activity, along with messages you submit. Its services may process information outside your state or country. You can turn optional chat off in Cookie settings.

Security and retention

Tour requests are kept privately, with access restricted to authorized staff. We retain information to handle your enquiry, support any resulting relationship and meet applicable recordkeeping obligations.

Your privacy choices

You can request access to, correction of or deletion of your personal information, or ask us to stop optional communications. Contact us with enough information to identify your request; we may verify your identity before acting. Requests are handled in accordance with applicable law. You can also control website storage through your browser and optional chat through Cookie settings.

External websites

Our media coverage and other external links take you to websites with their own privacy practices. Review their policies when visiting those services.